Documentation
"How to Be Me" | Editorial Lead"How to Be Me"
Salesforce Editorial Lead
When mass tech layoffs loomed, most people headed to job boards. I, instead, created this resource for my team, since I didn't want to leave anyone hanging if I were next.
Teach Me in 5 | The Library Intranet DocumentationTeach Me in 5:
The Library Intranet
The rollout of documentation to support our new Library Intranet changes for my nonprofit. See Content Design section if you would like to know my thought process behind these changes and the results.
Teach Me in 5 | Digital Core Values CardsTeach Me in 5:
Digital Core Values Cards
Our Digital Core Values cards were a new upgrade from the previous tactile paper versions, which could only be handed out in person. I created a system to digitize these at scale for over 500 people across the nation, and wanted documentation to support adoption of our new org-wide form of remote-friendly appreciation.
Self-Publishing ToolkitThe Self-Publishing Toolkit for Salesforce LOBs
As a Senior Editor, my role shifted from editing articles to empowering teams and lines-of-business with their own self-publishing on WordPress. This allowed me to have more of a strategic vision — and I took initiative by creating resources to better support producing quality content across teams. I've omitted all but page one here due to sensitive information with our internal processes.